Personalised text moves on the different sizes available for one product

Andrea
Contributor

I have sold quite a few items where I worry that the text is misaligned. Often my design looks great on one or two available sizes and then there's just one, where the text is out of alignment. I could make sure that the product is only available in one size, but then I'd have to double or even triple my output.

I'll never know if the user fixes this alignment issue... or maybe or I wonder is there is someone in Zazzle (behind the scenes) checking for issues like this?

On a side note: The fix would be to be able to individually adjust their design on the different sizes and shapes.

Maybe there is a solution I don't know about which we can discuss.

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3 REPLIES 3

Scott
Community Manager
Community Manager

A human reviews each order for quality issues, and if there's issues we'll reach out to the customer to seek resolution.

Scott
Community Manager
Community Manager

I've moved this discussion over to the General Discussion board so that others can chime in if they wish. It sounds like you're mostly concerned about us delivering a low-quality product, but we do our very best to avoid this. If you want to share an example product of what you're describing above I'll be happy to take a look at it in case there's a bug impacting the design.

Thank you Scott, I just want my products to print at their best! I am pleased there is a human at the end spotting any issues when product sizes are changed.

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