Possible Reason Why You Can't Upload Your Videos T...

If you're uploading via 'media images' direct from your device, this might be the issue.

Instead go to 'images' and upload to there.

Then when it has uploaded to your image library, return to your product and go to media images' and add the video from there.

@Connie this might the reason?

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Possible Reason Why You Can't Upload Your Videos To Zazzle