print quality on new tissue papers

[Rena]

I have customers who have sent me photo of decoupage tissue papers that they have received and the print quality is awful with this new paper. I know that I have everything correct as for uploading with images. 

Is anyone else having these issues. 

There are so many issues since April 

I posted this in technical but have not gotten any responses 

Once customer will not be able to use her papers in time to enter a contest due to this. 

original before lightenedcustomer framed it is darker

https://www.zazzle.com/decoupage_highland_vintage_truck_pumpkins_country_tissue_paper-25663634845604...

The one on the left is not even the one that I uploaded because I can't upload the one for Zazzle because it is to large. 

https://www.zazzle.com/decoupage_gothic_vampire_art_tissue_paper-256324234204076263?view=11306220210...

The one on the left is from the screen and you can see it is lighter the, the middle one is what they got and the one on the far right is the one before I lightened before uploading. 

 

Left is her paper and the one on the right is the one before it was lightened to upload

https://www.zazzle.com/decoupage_gnarly_witch_her_black_cat_tissue_paper-256606935661956735

  

Left is before lightened and sized to upload the right is her papers

https://www.zazzle.com/decoupage_pumpkin_jack_o_lantern_halloween_gothic_tissue_paper-25691406761494...

[Mark]

Hey @Rena,

Sorry to hear about these issues. I have flagged them with the team.

The best and fastest way for these customers to be assisted is to contact our support team. A member of the team will be more than happy to help.

How Do I Contact Zazzle Customer Support?

[Rena]

Thank you I will have them contact you. 

[Rena]

I know that they were upset due to the contest and not being able to have time to order more. 

I have not had any situations like this before so it worries me that it could be the new papers. 

Thank you for your help

Rena