Royalty Calculations

[ZoeChapman]

Just had my first self referred sale...whoop! 

I have a query on how the royalties are calculated when there is no third party referral.  The sale was for for $22.66. My 35% promoter programme royalty is accurate at £7.93, however, my standard 10% royalty is coming through as $1.82.  So appears to have the 20% cut missing which you would normally see on a third party sale.  Is this normal?  The item was a planner and has been customized.  Would this cause this?  

Can't think of any other reason why this would happen if self referred.

Zoe

[Sara_H]

Congrats on the self referral! 

Perhaps the customer used a coupon code?. There's always coupons! 

[PacifierCity · Accepted solution]

@ZoeChapman 

Any time there is a self or 3rd party referral earned, 20% is deducted from your royalty and used towards the referral earned.  It seems counterintuitive to "lose" 20% of ones royalty to pay your own self referral, but that is how the program works.

PC

...................................

[ZoeChapman]

Thank you for explaining!  Hadn't realised they took a cut on self referrals too, but that makes sense now. Have good day.

[ColsCreations]

As PacifierCity said, 20% of the gross royalty is "carved out" on referred sales regardless of whether it is 3rd-party or Self. All in all, the $10.20 you earned on this sale was 45% of the total paid to Zazzle by the customer so, NICE! 🙂