Royalty History

HeatherM
Contributor II

How long after the bell notification appears should the sale appear on the Royalty History screen?

Typically I see a sale appear on the Royalty History screen and then later the bell alert appears. Today I received a bell alert, yet the sale is not documented on the Royalty History screen. (It's been 1 hr)

Thanks!

1 ACCEPTED SOLUTION

sm
Contributor III

Check now, mine came through.

View solution in original post

11 REPLIES 11

tiffjamaica
Contributor III

Must be a glitch.  I just clicked on my notification bell on my PC and they were not listed in the Royalty History. I checked my Earning App on my iphone and they were listed there under "Overall" but not yet under the "Royalty" section. It'll probably catch up later! 

KeegansCreation
Honored Contributor

I had that today too. The sale showed up in both the bell icon and in my Latest Products Sold feed on my home page but not yet in Royalty History. I'm sure it will be there tomorrow. This morning a different sale showed up in Royalty History 2 hours after the bell notification so this must be a glitch.

KeeganCreations

WHS_Designs
Honored Contributor II

For me, the Royalty History report was slow to update last night ... took 3 hours. This morning's sales updated quickly in the Royalty History report, but stopped updating for me this afternoon. All other reports appear to be fine.

GabiwArt
Contributor II

Same here.

Sq
New Contributor III

Same here.

CreativeLeahG
Honored Contributor III

Same here,  but as others have said I am sure it will update. I've taken screenshots in the meantime so I still have a record as bell notifications time out.

Kate3
New Contributor III

Same here

colorblends
New Contributor III

Experiencing this since yesterday. probably a glitch.

Boki
Contributor III

It doesn't show all day already,... 🤔

sm
Contributor III

Same here. 

sm
Contributor III

Check now, mine came through.