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10-18-2023 01:52 PM
How long after the bell notification appears should the sale appear on the Royalty History screen?
Typically I see a sale appear on the Royalty History screen and then later the bell alert appears. Today I received a bell alert, yet the sale is not documented on the Royalty History screen. (It's been 1 hr)
Thanks!
Solved! Go to Solution.
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10-19-2023 07:08 PM
Check now, mine came through.
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10-18-2023 02:10 PM
Must be a glitch. I just clicked on my notification bell on my PC and they were not listed in the Royalty History. I checked my Earning App on my iphone and they were listed there under "Overall" but not yet under the "Royalty" section. It'll probably catch up later!
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10-18-2023 05:08 PM
I had that today too. The sale showed up in both the bell icon and in my Latest Products Sold feed on my home page but not yet in Royalty History. I'm sure it will be there tomorrow. This morning a different sale showed up in Royalty History 2 hours after the bell notification so this must be a glitch.
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10-18-2023 06:01 PM
For me, the Royalty History report was slow to update last night ... took 3 hours. This morning's sales updated quickly in the Royalty History report, but stopped updating for me this afternoon. All other reports appear to be fine.
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10-18-2023 07:11 PM
Same here.
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10-18-2023 09:59 PM
Same here.
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10-19-2023 03:11 AM
Same here, but as others have said I am sure it will update. I've taken screenshots in the meantime so I still have a record as bell notifications time out.
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10-19-2023 06:26 AM
Same here
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10-19-2023 12:12 PM
Experiencing this since yesterday. probably a glitch.
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10-19-2023 03:47 PM
It doesn't show all day already,... 🤔
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10-19-2023 05:15 PM
Same here.
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10-19-2023 07:08 PM
Check now, mine came through.

