Rpeated instant downloads popup

Harmony
Valued Contributor

I am now getting a repeated popup to enable instant downloads that keeps coming through on the store back end. I have already enabled downloads. These seems to occur every time you return to your store backend products page from another page. Popup keeps reappearing even though i have hit cancel multiple times. With the repeated popups wanting our email to sign up for 20% off in the marketplace ongoing for months, and now another repeated popup on the backend as well, this is getting excessive and makes it difficult to move between pages

Harmony_0-1681940668011.png

 

2 REPLIES 2

Scott
Community Manager
Community Manager

Hi Harmony,

Sorry that you're experiencing this issue. The new pop-up should not be appearing this often. Once you click Cancel the pop-up should not appear again. If you're still experiencing this issue, can you try this:

Open an incognito/private window and log in to your Zazzle account there, then click Cancel on the pop up. If that doesn't work, please try disabling any browser extensions that you're running (including ad blockers), then try logging in and clicking the Cancel button on the pop-up.

 

Also, if anyone else is experiencing this issue please let us know. This new pop-up is there to inform you of a new feature that we added yesterday, but it shouldn't be appearing repeatedly.

Harmony
Valued Contributor

i had to reboot the whole system and so far it seems to have gone away