Text for Downloadable Products is somewhat confusing
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02-16-2023 11:58 AM
Under "Instant Download" on the product page it says "editable template to download". Correct me if I'm wrong, but I don't believe the download itself is editable as it will be a png., jpg., or pdf. which are all flat files (no layers). I assumed that the customer would edit the file as usual (the product page template area) and then receive a download of the finished product they then print themself. I believe "editable template to download" is misleading and should be changed to something more accurate. Just a thought--thanks for listening.
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02-16-2023 01:02 PM - edited 02-16-2023 01:03 PM
@DIANA
Good point, Possibly Z can change the wording from "editable template to download" to edited template to download"
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02-16-2023 01:14 PM
Thanks for mentioning this. My only two my products went downloadable yesterday so I got to see how it worked. When I read the instructions I too wondered what that meant. I then went into the template fields and made changes so I knew that worked. Then I wondered how the downloaded version was editable.
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02-16-2023 03:28 PM
Hi @DIANA , hi everyone!
We appreciate your feedback on this! Passing it on to the team now 📝
Roberta 🌷

