Yay! Zazzle moved the Chat button! Thank you Zazzle!
NOOOO! This is horrible! Now there's no way to see the bottom right hand corner of the design!
I dunno. At first I thought it was because I had my browser set to 125% - I have trouble reading the tiny type otherwise. But even set to 100% it still covers the corner of a square design when set to fit.
It's not an insurmountable problem - especially since I've figured out how to work around it. Just a pain in the arse to have to keep changing the settings in order to see part of the design. I liked it much better where it was before because if you wanted the previews you could just click on the magnifying glass to see them full screen - this is much more complicated.
But maybe there's something odd about my screen resolution or something. In case any tech types are looking at this. I'm using Windows 11, Edge Browser, screen resolution of 1920 x 1200.
You can always hit the arrow to hide the layers panel and then the design space moves left but chat stays in same place.
Well... that's a sort of decent work around... but still when I zoom in there's no way to see the bottom corner. If they would let you scroll beyond the bottom and the right it wouldn't be a problem, but even with your trick, if I'm zoomed in at all (anything bigger than fit) in on a square shaped design this is what I see:
I guess I'm gonna have to get better eyes or something!
OK... posting this for the benefit of anyone who might have the same problem. I found a work around, but it's not at all ideal. If I shrink the zoom on my browser screen way down to around 50%, and collapse the layers panel, I can then zoom in and still see the bottom corner:
It will work in a pinch, but the tools all become pretty much microscopic at that point, so you wouldn't want to use this trick unless you really had to - and pity the poor customer who might find themselves in need of seeing that corner - their chances are pretty much zero.
It would be super helpful if Zazzle could either make the chat bubble moveable, or allow us to scroll beyond the edge so we can get around it.
OK, one more potential work around. I tried clicking on the chat with us thing again, hoping it would just go away like before, but this time it opened a chat window. I was sorta hoping that there might be some way to close the chat window and make the whole thing go away - no dice - BUT it does move the thing out of the way so I can at least see the bottom corner of the design.
So here's what it looks like when the chat with us thing is in the way:
But if you click on it you get this.
It covers up most of the tools in the right hand panel, but at least you can access the bottom corner of the design to arrange the artwork.
So I suppose toggling back and forth between those two chat views to as necessary so you can access the artwork or the tools is another possible workaround... still a massive pain though. Grrrrrrrrrrr
Thanks for posting that, @Cat I also got that "now chatting" window, as I was unable to select a font and accidentally clicked the chat button.
(can't make this up 😂, only on Zazzle)
I really don't need more "work-arounds" as it is (though thank you for your input @Pixelan ).
I hope this is a temporary situation, as it needs to be fixed.
I would love for Zazzle to find a way to test things behind the scenes and not bug the designers with constant changes that are mostly unwelcome. Thank you.
I believe you're correct as I rarely see the chat button as I do most of my tinkering in the evenings which would be after-hours for most people in the US. Not able to see it yesterday or today when I wanted to to see how it moves when changing window size, assuming because again, no CS on weekends. Which is good, I think that means it's real reps on the other end and not a chat-bot.
Thank you for the hint! I stupid thing completely missed this obvious possibility and navigated around that bubble until now (still shows up in my designer account if checked). For the ones still struggling, here it is:
