UK Zazzle Creators - zazzle.com or zazzle.co.uk?

[BarbaraAC]

I'm in the UK but have signed up to zazzle.com - I've made a few sales and am just about to submit my W-8BEN. 

However, I'm wondering if I should have joined via zazzle.co.uk? Are their any advantages/disadvantages for a UK seller signing up to Zazzle at either .com or .co.uk? 

The only thing I can think of is being paid in £ rather than $ on .co.uk. Is there anything else to be aware of? Maybe regarding affliliate links (haven't quite got my head round that yet) and promoing my products via Pinterest etc?

Thanks for any help!

[WHS_Designs]

@BarbaraAC 

you're automatically signed up for all the international domains when you signed up for zazzle.com, so no worries there.  

the Zazzle UK domain may not offer all the products that are offered on the Zazzle US domain.
so when you create, always create when signed into your zazzle.com account so that you have access to the full range of products that Zazzle offers.

you can always specify that you want to be paid in British pound.

I'm Canadian, but for Pinterest, I always use promote using the zazzle.com domain for my links (not zazzle.ca)
You can, of course, also choose to promote using the zazzle.co.uk domain for your customers in the U.K. 

[BarbaraAC]

Thank you so much for replying. It looks like I actually can't change my currency. It says 'Your primary currency is USD' - whether I'm signed in at .com or .co.uk - there is no option I can see to change to £. 

[WHS_Designs · Accepted solution]

@BarbaraAC 

You're welcome! 🙂 
Try live chatting a Zazzle agent (during their North American business hours) or emailing Zazzle customer support (click on link below) next week (on Monday/Wednesday/Thursday/Friday -- the office will probably be closed on Tuesday, July 4, for Fourth of July festivities), asking them to change your primary currency to £. I had to do this myself when I first set up my account and accidentally selected USD instead of CAD.

How Do I Contact Zazzle Customer Support? – Zazzle Help Center

[CreativeLeahG]

I was told they only pay in $'s. Spend a few hundred each month converting it. And this was a recent enquiry 😞 

[WHS_Designs]

@CreativeLeahG oh dear. that sounds like a new development.

I wonder if the timing coincides with recent 20% that's being taken off sales made on the non-U.S. domains?

[CreativeLeahG]

I've always been paid in $'s and it costs me a few thousand a year n currency conversions. I just found out a member gets paid in £'s and I feel a bit ill now! 😭

[WHS_Designs]

It's unfortunate, but it is possible that you were told something in error by customer support. That happened to me before, when I was sure I was in the right, and a live chat agent agreed with me, and later the decision was reversed and it turned out I was wrong. 😞

[BarbaraAC]

Thanks - I'll try the live chat!

[CreativeLeahG]

Zazzle only pay in $'s.

I spend a considerable amount each month having to convert it to £'s

[BarbaraAC]

If it's ok to ask, do you get charged by Zazzle, Paypal or your bank to convert from $ to £?

Also - thank you so much for enrolling me in your course - so much helpful info there - I'm making a start on it this weekend 🙂

[WHS_Designs]

@BarbaraAC 

I know you asked Leah :), but if you get paid in USD by Zazzle and choose the £ for your main currency in Paypal, Paypal will charge you for the currency conversion from USD to £.

For sales made on its non-U.S. Zazzle domains, Zazzle charges based on the currency conversion as well as (since last month) a 20% fee which is taken off the price the item is sold at.  

So if you sell from both your Zazzle US and non-U.S. domains, and you opt for payment by Paypal, you get charged by both Zazzle and Paypal.

Hope that makes sense! 🙂 (and I hope I got that right!)

[CreativeLeahG]

Urrgh so confusing ... there are sites now that don't charge at all to convert currencies. So I might have to find a way to transfer the funds from Paypal to them to convert and send to me in £'s. Not sure how they make any money doing this?? I hope it's legit.

[WHS_Designs]

oh my goodness, I do not know of any sites that don't charge for currency conversion. 

banks do charge, I know that that's how they make money. If Paypal charges 3 percent, that's almost half of what Zazzle charges (I recall 6 percent).

[CreativeLeahG]

PayPal ... they charge around 3% and you're very welcome!

[Sara_H]

@CreativeLeahG I get paid in £'s

[CreativeLeahG]

I need to get back to them, I asked about this only recently.

I am paying literally hundreds each month in conversion fees.

Did you register with the UK site? I can't even recall which I signed up with.

[Sara_H]

@CreativeLeahG I think originally I signed up on the UK site (so many moons ago) I only have the options to be paid in £s or Euros (you'll still pay hundreds if you get paid in £s with the exchange rate shenanigans that happen) we get dinged in so many ways nowadays there's no happy medium

[CreativeLeahG]

Yes, thank you, I feel a little more relieved knowing this (weirdly)!

[Sandra-]

Hi @BarbaraAC I’m in the UK and I get paid in UK£ because I opened my account on the UK site (although now I only use the UK site when I buy from Zazzle, not for creating). I sometimes wish I was paid in dollars as fluctuations in exchange rate cause drops/increases in my earnings which can be confusing, but other than that I haven’t encountered any other disadvantages or differences. Congrats on your sales - sounds like you’re off to a great start! 

[BarbaraAC]

Thanks @Sandra-  that's useful to know re the exchange rate fluctuations!

[JennyGiverly]

@BarbaraAC @Sandra- @Sara_H 

I’m in the UK and just about to start with Zazzle. Are things still the same in 2024? 
I’m quite confused by the co.uk and .com difference- so should I make my store .com and ask to get paid in £? 
Sandra did you technically keep both your UK and US stores? I’ve technically started with UK first too but haven’t made the shop public yet.

If I have both stores, is it easy to copy listings across? 

Does it make any difference to manufacturing and shipping? I’m keen to be as sustainable as possible. Do .co.uk items come via UK distribution centre or suppliers? Does shipping cost more for UK customers if you a .com store? 
TIA

Jenny

[Sandra-]

@JennyGiverly 

Hi Jenny, welcome to Zazzle! 

I originally set up my store on the UK site and therefore get paid in £, however I always use the .com site to create my designs and everything else as some Zazzle products are only available on the .com site. Products automatically show on all the Zazzle domains (unless they are only available on the US site) so no need to recreate products for each domain.

The only time I log in to the UK site is whenever I buy anything from Zazzle. I believe that most products are produced and shipped from the US, but maybe someone will be able to clarify more re that. I have a subscription to Zazzle Black so the shipping cost is covered on anything I order via the UK site.

Hoping this is of help. Wishing you the best of luck 🙂

[Sara_H]

@JennyGiverly whatever you design on .co.uk will automatically be available on the .com. You don't need to copy listings across the domains.

However - if you create solely on .com - not all products are available to purchase on co.uk

Shipping via co.uk will cost as much as it costs depending on the product and the manufacturer. There's no UK distribution centre or UK suppliers as far as I'm aware (could be totally wrong on that - I have no idea)

Like @Sandra- I created my account on co.uk to get paid in £ but do all my designing via .com as there are more products to choose from.

The choice is ultimately yours which products to offer and which site you prefer to work on.

Ideally you should order from the co.uk as there is no import fees (pesky)

[Fizzy]

@CreativeLeahG: Why not open a USD account with your local bank and have the money transferred to that account? It might be the cheaper option (depending on the T&Cs of your bank).