Waiting a long time for response from support regarding the W-8 BEN form

[ASurana]

Hello.
I have been waiting a long time since January to get a reply from Zazzle for acceptance of my W-8 BEN form.
They replied on April 25 for me to fix and then 7 June to say I needed to fix the form again because it did not match exactly.
I have now fixed them so the addresses match exactly on the form and my store as was asked.
I sent emails but still I am waiting since June 7th for a reply so almost 7 months now.
How long is the waiting time as this is very long.
My store has made money and I need to buy food.
Can someone please help me.
Thank you.

[Pádraig]

Hi @ASurana,

I sent you an email to assist you with your inquiry. 

Thanks,

Pádraig

[ASurana]

On 7th June I have also updated in my payment settings too so both should match now.

If you check they should be ok now.
Thank you.

[Scott]

Locking as this is a duplicate conversation. Let's use this discussion from here: https://community.zazzle.com/t5/general-zazzle-discussion/w8-ben-form-inquiry/m-p/37676