Why Are My New Products Still Not Showing Up After a Week?"

Khanhkbei
New Contributor II

Hi everyone,

I uploaded several new products to my store over a week ago, but they still haven’t appeared publicly. Meanwhile, I’ve noticed that new products from other stores are showing up much faster. I’m wondering if my store is being limited or delayed in some way.

Has anyone else experienced this? Any advice would be appreciated!

 

Thanks in advance.

1 REPLY 1

Sara_H
Honored Contributor III

@Khanhkbei 

If you have created a new store for those new products - that takes extra time to set up and if indexing is running slow - sometimes longer.

Give it a few more days for your new store/new products to appear then if they haven't made an appearance - report it in technical with links to those products.