Zazzle continues to sell my artwork after cancelling account

[edwinvon]

I closed my Zazzle account and deleted all my artwork on 4.20.2022.  Today (6/27/23 and previously on 11/22/22), I received an email that one of my items was sold. By closing my account, I no longer authorize Zazzle to use any designs I submitted as they belong to me.  How do I keep Zazzle from selling my designs on a store I cleared all designs from and closed?  When I search Zazzle, the store still shows up with 14 of my products using my own designs.
You recently sold 1 customized copy(s) of your product,
Order Item Id: 00000(removed)00000
Order Date: 6/25/2023
Royalty: $2.60

[Barbara]

Is it possible the sales were from people ordering products a second time? I believe it's set up so customers can do this. Did you contact Zazzle about this for an explanation? If not, you should.

Colorwash's Home

[Lisa-B]

Hi @ edwinvon

Thank you for your comment, I have reached out to you via email there, the store was never closed, and all products are still there. I will assist via email.

Lisa🌸