- Subscribe to RSS Feed
- Mark as New
- Mark as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
My daughter purchased recently 3 small size posters - THANKFULLY they were small enough she did not have to reorder but the way they were shipped were extremely careless.
Each time they came in a PAPER cardboard envelope that had a huge crease down the center like the post office bent it along its journey to fit a cubby or something. She has a HUGE mailbox so it did not need to be folded to fit inside.
The other thing issue is protection against extreme weather - our postal service comes late (sometimes after 6PM) so it sat all night in the mailbox during a heavy rainstorm. I know the poster comes in a plastic liner but in the morning the envelope was so drenched on one entire side had the contents been just a inch larger it would have affected the poster. And she had no idea it was in the mailbox..... but this is really not the point.
Something like this should really be delivered UPS so it is left at your door - if this cannot happen then the packaging material needs to be a heavy duty plastic with some sort of non foldable insulation inside and even write DO NOT BEND - FOLD in large red lettering across the entire outside. As well something non foldable should be placed inside to prevent it from being folded and creased. I was really disappointed that this happened not just once but 3 times it came arrived looking identical - outside damaged and carelessly shipped.
She also purchased wrapping paper and while that was left at the front door the cardboard box was too pliable - it too had a huge crease in the middle like it had been folded in half or something heavy laid across the center of the cardboard. What a shame!!! When she pulled the paper out of the box her beautiful wrapping paper had large dent in the middle; leaving a giant fold/crease across the entire roll of paper when unrolled for use. She had no time to reorder she just had to make the best of it - but it does reflect on Zazzle when things like this happen. Again this should be mailed in a heavy duty cardboard box that cannot be bent or damaged in case something heavy lays on top of it and a do not bend/fragile sticker - anything - should be marked on the outside.
Hope this can improve as she is leary to order these types of items again in the future - it did leave a bad impression. As well I would think the cost of better shipping materials over flimsy ones outweighs the cost of re-shipping and production of duplicating orders.
