Can we have a more sophisticated search within store

[SixSphinx]

From what I can tell, the "Search this store" search doesn't include word variants such as plurals or close matches. For instance, if I have a product with the tag "dragon" and instead search for "dragons," that product doesn't show up at all. It makes it difficult for me to find things within my own store, so I know that it isn't serving my customers well either.

[Pádraig]

Hi @SixSphinx,

Thanks for your feedback on this. I'll share this with our team so that they can take a closer look and consider it further.

All the best,

Pádraig.

[Connie]

I thought in the past they said plurals would be picked up, so we didn't have to have both "dragon" and "dragons" as tags. But I've found the same thing that you have when I actually search my store.

[NigelSutherland]

I discovered there are other limitations when it comes to doing a search too. For example, if I entered the word Football in a search, it would take me only to the footballs section of the sports and games department. No good if I was wanting other items such as a poster with a football image. Someone on here kindly advised me that the answer to this was to put speech-marks around the word, but who really thinks of having to do that?

[chefcateringbiz]

The biggest problem I have is half my keywords are also products. Can't use chocolate, food, cookie, etc. because it brings up all those products first. It would be nice if there was an option thereafter, like "do you want to buy cookies, or do you want products with cookie designs?" when using a keyword that is also a product.

[BKMuir]

Adding a NOT limitation to a search as in NOT THIS PRODUCT or BLUE NOT BLACK Would be of some help in narrowing search results.

[SixSphinx]

I ran into this problem too. I have a wedding invitation with top hats on it, but if I search for top hats, it never even performs the search at all. It takes me to the caps category without warning. So I can't reverse the action by clearing the search box, as would be expected.

Honestly, I don't think the search bar should select a category at all because that is unexpected behavior for the user. It should just search for the keyword they typed in. So anything with a "hats" keyword (including the product type or design descriptions) would show up as a result of a search for hats. This is obviously the expected behavior. And then like @chefcateringbiz suggested, you could maybe show a message asking if the customer would like to be taken to the caps category instead.

It's good to know the quotation mark trick, @NigelSutherland, at least for myself. The in-store search function is so rudimentary it never even occurred to me.