Chat message should have an option to disable

[Anne]

With the requirement to add a private phone number in order to deal with chat, I think it is necessary to add a disabling option to this feature for those who do not want to give their phone number or do not have a mobile.
It's not only very unprofessional towards designers to force this upon them as well as insulting to customers who will never receive a reply.
Not to mention a fool-proof method to chase away customers altogether.
Actually it should have had that option to begin with. "Chat" assumes a reply within a minute, which is obviously impossible in most cases.

Thank you.

[Mistica]

I agree. 

[BN_Stationery]

Would love to disable the messenger; I hate having to tell 90% of the customers that I am not customer service. They don't understand the auto reply either.  Any sales I've had via the messenger tend to end up being third party referalls so I'll make some change, not worth it