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I am beside myself - I just got an email from a good customer - I did her entire wedding suite for her and this is the email I just got :
Hey there! I want you to know that I am beyond thankful for all that you did for me! You have done such an amazing job, but I’m seriously thinking Zazzle is just NOT The place. I finally got everything in except the custom envelopes for the invitations and went to put them together and discovered that the invitation, belly band and RSVP card are a completely different shade from the thank you card, return labels and the honeymoon wishes card.
The team at Zazzle seriously needs to get a handle on the color issues in printing - I have tried to contact support via email and it falls on deaf ears - PLEASE Zazzle - esp the wedding suites Need to match and be the correct color - Im upset to tears right now - what is going on in the printing department? I have never had negative feedback until recently.. so was there changes made? if so can we please fix them? If word gets out that Zazzle is NOT the place for wedding suites .. this will hit me and many others very hard - just coming out of the stay at home years - brides are happy to get out and have big weddings - this kind of feedback is not helping.
