Feedback & Suggestions | Zazzle Community

About Ideas & Suggestions

We know that you spend countless hours using our website, and if there’s ways that we can improve our tools please let us know!

Think of this board as being like a suggestion box – you can click on the “Suggest an Idea” button and let us know how we can improve a certain tool, or how we can improve your experience. The more detail the better! We can’t guarantee that all ideas will be implemented immediately, but this new format for idea submissions will ensure that they make it onto the right person’s desk.

Please note that this section is optimized for submitting ideas and suggestions to the Zazzle team, so the comments section has been simplified. This means that you will not be able to reply to or give kudos to other comments. If you’d like to have a conversation with your fellow community members then we’d suggest using the General Discussion board.

I'm getting multiple messages per day from customers who can't find the link to the Shipping Options. It seems like the link keeps moving, so it's hard for me to direct customers on how to find it. Today I was trying to help a customer who needed to know how long a seating chart would take to arrive. I wasn't sure if she was ordering a poster or a foam core board, so I went to find the location of the link, and get this... the link is in a DIFFERENT place on the two different products! And if she's on a phone, God knows where it might be. Is there some way we could have a link that we could send them to get to the right page, or maybe even something to append onto the end of the product URL or something? Or maybe just stop moving the link and make it more prominent somehow? It would sure save a lot of headaches if customers could find it.

Could We get an Easier Way to Point Customers to their Shipping Options?