Caprice
Valued Contributor

Is there any way to make gift messages more prominent?  I've sent a few things to people who claim they had NO IDEA who the product came from.  Anyone else experience this? 

(And yes - gift message text was added during the buy process).  😟

4 Comments
Westerngirl2
Contributor III

Yes, this has happened to me many times when sending gifts; and I always fill out the gift message info. One recipient even had to post on FB to try to find out who sent the gift to his little daughter.

Definitely need some quality control there.

Caprice
Valued Contributor

OMG - WesternGirl - love the FB story 😁

I sent some Christmas towels to an Aunt. She asked around to friends/family she thought it might be from with no success.  When we talked to her a few weeks later, she said, "Oh! The mystery is solved!  It was you!"

 

 

Cian
Moderator
Moderator

Hi Caprice,

Great suggestion, will be passing this along to our Team now.

Thank you! 🙂

- Cian

Caprice
Valued Contributor

Thanks for the assist, Cian!