DM
Contributor

Would you please consider making the new blue "chat with us" thing and the "preview" window draggable items? They're in the way. The "chat with us" also blocks the tooltips.

Ideally, I'd like the option to close out the "chat with us", but I know that's not going to happen.

Thank you.

6 Comments
Windy
Honored Contributor II

I agree with this. Let's get rid of that window or at least move it.

I have used the chat to ask how to keep the design tool from crashing all the time. The chat person told me the answer is to use a different browser. The chat person advised this without even asking me one question about which browser I was using. Chat seems worthless to me if this is the extent of the training given to the chat people. 

Mark
Moderator
Moderator

Hey @DM,

Thank you for your suggestion. Letting the team know now.

Mark
Moderator
Moderator

Hey @Windy,

We have reached out via email to help you further. Thank you!

Deb
Valued Contributor

yes Please.. this is in the way..  and IMHO we do not need a chat reminder in our workplace tool area..  Please..  it blocks so much..  

Deb_0-1705430406660.png

 

SJoy
Contributor III

I agree. I have already clicked it a few times on accident because it was in the way. Also, it would be nice to have a close out "X" on the the "Creator News" in the Home tab of the back end.  I like to keep up on the most recent news from Z but once I have read it, I would like the option to close it out afterwards. Otherwise it just sits there taking up space and being in the way, like many of the other things such as chat button and so on.

MoNaMeA
New Contributor

Agreed, annoying!. It is advisable to place it in the Contact Us area or at least add an option to close the window x