More Reports of Damaged Foam Core Boards - Can Zazzle please address this with the maker?

[Cat]

This problem has been going on for a while now - I reported it back on the old forum and was assured that Zazzle had it under control, but I'm getting more reports of foam core boards arriving damaged. I've got a lot of wedding designs on these - seating charts, welcome signs, etc, so often the customer is working within a tight timeline and there isn't much time for a replacement to be made. I've referred the customer to support, but I just wanted to flag this issue again because I think there may still be a problem with the maker.

[Mark]

Hi @Energizrbunni,

I am very sorry to hear that this has happened. A member of our customer support team has replied to you by email now to assist. They will be more than happy to help.