Deb
Valued Contributor

So, zazzle has a popup if you have the word  glitter  or some other words that this product will not actually be made of glitter/metal/feathers or what ever.. which is fine..  But this year I am getting a TON of pinks for grad cap toppers - speaking with  zazzle about this I'm told that anyone attempting to use a school logo or Trademark Name will be  cancelled.. Can we PLEASE have a pop up warning customers not to do this..? it's very disheartening to have a sea of pink in my sales pages. I have not had this issue till this year on a product I made in 2016 - it would be SO easy for zazzle to do it. I did try a warning in my description but I don't think customers read descriptions much.   this is from the very old store that I have them in..  all these but 2 are for the toppers.. very few actually go through.. some do .. but this is a little over a week.. most do not go through..

 grad pink.jpg

2 Comments
WHS_Designs
Honored Contributor II

I think being specific about school names or trademarked names being grounds for order cancellation would help as flags for the badges, too.

The current wording for the flag, "Badge subject to verification. We will reach out to you to verify your permissions to use company badges before making them." may not be enough to clue some buyers in.

Thank you for your consideration.

Mark
Moderator
Moderator

Thanks for your feedback @Deb and @WHS_Designs.

I will let the team know.