Harmony
Valued Contributor

Please do not place sold out items in the discontinued section. They are not discontinued if they are only sold out. 

6 Comments
Mark
Moderator
Moderator

Hey @Harmony,

Can you give an example of where you have seen this? 

clmyers
New Contributor

I agree!!!  It's frustrating having to go through every single product to see whether it is "sold out" or truly "discontinued" in the hidden section on our pages...

BKMuir
Valued Contributor II

Here is an example of a "Discontinued Product OPTION" in the Discontinued sort.

OKAY, it is "Discontinued" but there are other colors/print processes available = it should not be hidden away.

 

Mark
Moderator
Moderator

Thank you for the example here, @BKMuir. I will pass this on to the team!

Harmony
Valued Contributor

boxers, bathroom dispenser sets, etc. They are marked as sold out but showing up in the discontinued folder

MasterpieceCafe
Valued Contributor II

Do we know if boxers are actually discontinued? Should be be deleting them?