SJoy
Contributor III

I am sorry, but it is very unprofessional looking.  I am not just speaking from a designer side on this. I was on Google doing some personal shopping and saw some Zazzle items on the results that fit what I was looking for. Upon clicking on them, all I see are these products across the page when it loaded. I had to scroll down to actually look at the product I had clicked through to see.  Excuse me...but how freakin' aggravating it must be for other customers as well. Not to mention having to scroll past all the other products showcased below the one I was interested in just to see the product information.  I am sorry, but I think this is a complete hinderance from the shopping side of things for the customer.  I know this has already been discussed in the forums, and I understand how awful this is from the designer's side of things.  But i just got first hand experience being a customer and it definitely was not a great impression. I felt bombarded and immediately wanted to hit the back button to return to the Google search results.  Zazzle, please seriously reconsider the placements of the "extra products" you are trying to throw in customers faces and be considerate of the products that the customer expects to see when clicking through to an item they already were interested in enough to click through in the first place. Sorry for the rant but it is what it is. 

4 Comments
Cat
Honored Contributor III

Had a similar experience recently. At first I thought I had clicked on the wrong link because the product I was looking for wasn't visible on the screen. I only thought to scroll down because of the posts I've seen here on the forum complaining about the issue, otherwise I would have just clicked the back button and moved on.

Zorinda
Contributor III

Sometimes less is more

Connie
Honored Contributor

Yes, I agree, it's super confusing for shoppers. More than once I've closed out the page because I thought I clicked the wrong link or something.

MaggieA
New Contributor III

We are living in a heavy-tech-oriented world, consumers are constantly spammed by marketing, media, and content. Research have been made that suggests that we only have about an 8 second attention-span when doing things like shopping online. 

Going through a lot of stuff before getting to the actual product you were interested in is a sure way to get potential customers to back out from the site, not buying anything at all.