Regarding content review

[igiftcenter]

How is a designer supposed to avoid repeating a specific content violation yet be sent a notice of content review with zero way of finding out which design is the offending design? In the email it says view image but... you get there and there's nothing but a blank white square box!! 

If Z is concerned about sending us to an image of the product that has the content removed can you please simply include a thumbnail or screenshot of the within the email (not a link) of the product with a watermark over it?

It's like being arrested and brought to jail with no knowledge of what  your offense was 🙂 I know the analogy is a bit extreme but I think expresses what I'm talking about

[CreativeLeahG]

If you reply asking what the issue is they will tell you specifically. Usually, it's a tag not an image.

[Mariholly]

Talk to Zazzle. You can reply to the same email that was sent to you. Sometimes you have not violated it, but rather the client who posted something that violates the rules. I've had several of those...

[Pádraig]

Hi @igiftcenter,

Thanks for sharing your experience here and for your feedback. I would suggest responding to the email you received for further assistance. Of course, I would be happy to forward your feedback to our team as well for review.

All the best,

Pádraig

[CrazyMermaid]

It is the entire experience that is so frustrating and if I might say upsetting. It is impossible to know what product they are even referencing. You respond and then you have to wait and usually wait some more. Then they tell you. Many of us have been asking for years, why can't they just say it was this tag in the first email and be done with it. Why do they have to drag it out and cause even more stress and more work for everyone. 

Thankfully I don't get these emails very often. The last time I got one, I just scanned my bestsellers. Saw they were there and didn't even bother responding. There are only so many hours in the day and frustration that I can handle. 

[chefcateringbiz]

I've had weird things to view like that and it turned out that those were triggered in error and they ended up putting the product back. If you can't tell what's going on, then just reply and they'll get back in a few days.