PacifierCity
Valued Contributor II

Hi Team Zazzle.  Sometimes I search the marketplace to test out different ideas and often click on EP's that I find to test my ideas.  Something I am noticing with many EP's is that the designs look great!  I get why they were chosen from a visual point of view.  But I have found that when it comes to function, some designs fail.

A few examples:

You enter text into a text field template where the text field template extends off the design area.  When long text is entered it disappears from from view. Or a text field for a name is set to the length of the name displayed... say five letters long, but once the sixth letter is entered it appears on a different line...

In the case of skateboards, once the wheel trucks are attached to the board, the design is ruined.  Sometimes the trucks cover a focal point of the design and others they cover a text field making the text field unreadable...  Sometimes the text field is set to the whole board and the name displayed is 6 letters long.  Once a seventh letter is entered, the design is broken...

And it would be a great idea to test upload photos to make sure the designer properly set none/fit and fill options.  Most of these seem to be OK, but every now and then I find one where things aren't set right...  As I don't know much about this part of designing here, I can't guess as to why this is happening...

In any event, I love the program, even though I don't tend to get more than one or two a year.  But I am thrilled when I do.  From a customer's point of view though, I would expect the chosen designs to be the best of the best in every way.  Testing the functionality of the designs would ensure that that expectation is met.

Hope this does not come across as harsh or negative, just trying to provide some feedback to better the program and the customers experience.

Thanks for all you do!

PC

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3 Comments
Pádraig
Moderator
Moderator

Hi @PacifierCity,

Thanks for your feedback here. We appreciate your thoughts and suggestions so I will forward this to our team t investigate further.

All the best,

Pádraig 🙂

ColsCreations
Honored Contributor II
From a customer's point of view though, I would expect the chosen designs to be the best of the best in every way.

I found myself idly browsing one of the suggested "One of a Kind Finds" categories at the top of the Zazzle home page tonight and ended up on a page of products that were mostly all EP's. Some of them really had me questioning if a human is actually picking them and if so, based on what criteria? One, for example, was nothing but a solid background color applied to the AOP product and one short line of template text added to it, published in multiple background colors that were grouped on the product page. Another was even less than that, just a "your logo here" type text image on a small part of the product and not even a template, have to go into the design tool to remove that image and add your own instead. Makes my heart hurt to think of all the time and creativity so many designers put into creating their unique original art, thinking up an overall design for it, carefully positioning and layering things, agonizing over choosing a font, making sure to have user-friendly templates ... only to see things like the above getting an EP designation.

@PacifierCity 

PacifierCity
Valued Contributor II

@ColsCreations 

Thanks for adding your own observations.  I'm glad that I am not the only one who sees ... what do they say in retail... "opportunities" to improve the program.  Hopefully our feedback can make the program better.

PC