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Hi Zazzle,
A while back I ran into this issue where I wasn't getting royalties from pinterest because I didn't know this happened. Is there any way you can switch this so we can get the royalty no matter which domain the user started and ended from pinterest to zazzle? I think if I my pin is .ca, .com, .co.uk shouldn't matter, we should be getting the royalty if we bring in the customer from pinterest. Can anyone look into this? it would be much appreciated. This is the answer I received below from Zazzle a while back when I inquired about it. I'm sorry, but it's not an easy task to have a pinterest.ca, pinterest.com and pinterest.co.uk account as it seems was suggested to me, and I think that kind of goes against pinterest rules so I didn't even go there. Let me know if this can be looked into, many thanks or if this has already changed, I'm not aware that it has. :).
If a customer clicks on your Zazzle.com link (from Pinterest.ca) and
makes a purchase on Zazzle.com, then you would earn a referral.
However, if they click on your Zazzle.com link and switch to Zazzle.ca
(which is what most customers will do), the referral will not
register.
Thank you for your feedback. We would definitely like to offer cross-domain tracking in the future, but unfortunately there is no good solution for this, at this time. I haven’t come across a referral program that offers this, but we are constantly keeping an eye out for new technologies that may offer a good solution for this.
For now, I do want to mention that the majority of customers shop on the domain that corresponds to their location. So if a customer is in the UK, they are likely to go to Pinterest.co.uk and then check on Zazzle.co.uk. As long as you are pinning your products from the correct domain to the correct Pinterest domain, you should in a good position to earn referrals.
Example:
Should be pinned to your UK Pinterest account at Pinterest.co.uk.
But I understand that pinning on different domains can be overwhelming. I would start with Zazzle.com / Pinterest.com and then go from there.
