Heads up: Missing text template fields in purchased downloads and PNG not showing text changes

Fiorenzo
Valued Contributor II

Discovered 2 issues related to template fields on purchased downloads: 1. empty text template fields are permanently deleted and no longer available for edit on the purchased duplicate, and 2. there may be issues with PNGs not showing the newest text changes made via the personalize form. If you get customer help requests about such problems, know it is a tech issue. Here's the link to my tech report for more details: https://community.zazzle.com/t5/technical-issues/purchased-downloads-deleted-template-text-fields-am...

So, I guess that was it for now. Time to create cards (and foil posters) rather than test them. Happy designing!

──────────
FX GRAPHICA Art & Design | PET’S DREAMLANDS » Store - Facebook | CONTACT: fio@fxgraphica.com
0 REPLIES 0