Royalty calculator disappeared?

Anne
Valued Contributor II

So because of all the changes, I would like to adjust my royalty rates. However, the royalty calculator has disappeared. So it's impossible to find what would be a good rate. A new tactic from Zazzle to just put everything at 10% or am I being too suspicious here?

Anne Vis Icon
5 REPLIES 5

Barbara
Esteemed Contributor

I found it in my Account Settings: https://www.zazzle.com/my/account/defaultroyalty

That's for the across-the-board royalty. For individual products, you'd have to go into Edit Details for each one.

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LMGildersleeve
Valued Contributor III

Anne perhaps you are seeing changes happening in real time. Maybe nothing is settled yet? I can change royalties in bulk in the back end on the Products tab.

James
Creator Team
Creator Team

Correct. These updates are happening in PST time and it's not even 8am yet. I would wait an hour or two before resuming normal tasks. 

Anne
Valued Contributor II

Thank you, @James 
It seems like not only designers would benefit from an "improved agreement": "it's not even 8am yet"!
I don't see the new royalty calculator yet. (I am on UK time). 

Anne Vis Icon

Anne
Valued Contributor II

I am now seeing another post about this topic and a different answer as well:
https://community.zazzle.com/t5/technical-issues/advanced-royalty-calculator-missing/td-p/196909
What is really going on here?
And how are we supposed to determine now what the consequences are from setting a certain royalty?

Anne Vis Icon