Royalty on Glow in the Dark Ping Pong Balls not Calculating Correctly

Sara_H
Honored Contributor III

As the title says

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At 10% the royalty for glow in the dark ping pong balls is showing as $0.30 in the back end edit details - Royalty Percentage

Am pretty sure it should be calculating at $0.35?

Unless I've caught it in the middle of a price drop perhaps?

Thanks for investigating!

https://www.zazzle.com/dad_ping_pong_legend_table_tennis_ball-256457535372645150

2 REPLIES 2

Sara_H
Honored Contributor III

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Found another example of another glow in the dark ping pong balls not calculating royalty percentage correctly (Glow In The Dark Green)

https://www.zazzle.com/monogram_glow_in_the_dark_champion_ping_pong_ball-256789618056023151

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thanks for investigating!

Mark
Moderator
Moderator

Hey @Sara_H,

Thanks for flagging this issue. I have reported it to the team. As soon as there is an update, I will update this thread.

Thanks for your patience.

- Mark