7 days since getting a single view?

Mattytripps
New Contributor III

It's been 7 days since I've gotten a single view on any product. This is highly unusual. Hopefully is a technical issue.

8 REPLIES 8

LMGildersleeve
Valued Contributor III

I have just been experimenting with views. For several weeks I've noticed when viewing my own products the "view" counter does not record my visit. There was a time when we viewed our product pages via the back end the system would record a view. This no longer happens for me. 

James used to advice we view our newly made products after we create them to get a jump start in the MP. This may no longer be possible.

My stores have been recording views.. if there’s a glitch, it’s not universal. 

My stores also are recording views from other's clicking on my products. I'm speaking to when I click on my own products they no longer are recorded as a view. 

I tried doing this using Incognito tabs, and it seems to have worked and registered the views.

Mattytripps
New Contributor III

I suddenly got a bunch of views on my products so I'm assuming that some of yall clicked on them? I guess it is working. I really did just go 7 straight days without any views 

Scott
Community Manager
Community Manager

Yesterday I viewed a handful of products from your store, and from LM's store.

I am quite certain that things are working properly, but it never hurts to double check. 

LMGildersleeve
Valued Contributor III

Thanks @Scott but... at the risk of repeating myself "I'm speaking to when I click on my own products they no longer are recorded as a viewed."

This product for example was created March 1st. I have viewed it at least 4 times. The day after I viewed this product the viewed status was "never" and it does not show up on the products when using the "last viewed date" sort. 

Thanks for the attention. 😘

Harmony
Valued Contributor

It's not updating consistently. i have products clicked on from several days ago that are not showing them updated view count. However it does show some products have been viewed yesterday