A sale but no views?

Connie
Honored Contributor

How can I get a sale on a product without that product being viewed? As you can see from this screenshot, I haven't had any views in 2 months, but I got an order in the last 30 days! (And yes, I DID get that order!) I've come across other products like this in the past, also.

ViewsDiscrepancy.JPG

6 REPLIES 6

KeegansCreation
Honored Contributor

Maybe the same person re-ordered it from their archived orders. They already know how it looks so they didn't need to view it again. They just wanted more of what they previously ordered.

KeeganCreations

The person who ordered the first one is a relative, so I’ll ask her if she got another one. 🙂

PenguinPower
Valued Contributor III

I see this often... I think it takes the views a bit of time to catch up. 

Connie
Honored Contributor

It was a couple weeks, so probably not the case here. But that could possibly explain some of the other ones I’ve seen.

WittyBetty
Contributor II

It's a purchase made from Saved Designs in the customer account. That means, they viewed it some day, customized, it saved in their Saved Designs, they came two months later and purchased it right from there without clicking the original product link.

Connie
Honored Contributor

Oh, I didn’t think of that! Thanks.