Adding Images to Design Not Working

WDArt
Contributor II

Hello,

The function of adding images to designs is not working. 

After selecting the images from the already uploaded files and clicking on the "Add to design" button, no action whatsoever is noted. It's been happening often lately but today seems to be worst. At times, it takes after multiple attempts. Today, despite many attempts, nothing is happening at all.

Please advise. Thank you.

Wafa 

2 REPLIES 2

Mark
Moderator
Moderator

Hey @WDArt,

I'm sorry to hear about this issue. Is the issue still occurring for you? Does it happen on all products you are creating or just some?

Thanks,

- Mark

WDArt
Contributor II

Hello Mark, 

It has been corrected now. it was on and off. At first (for me anyways), it was adding an image to a design; it was on all new products. I tried with different images - just to test if it was a corrupted image or some other glitch specific to any one image, but it was with all images.

Then on following occasions, it was uploading images to the image gallery.

I have not experienced either over the past few days. Thank you much for the follow-up. 

Best. 

Wafa