Artiste products showing in MP but not back end

ElizabethR
Valued Contributor

Here they are in MP.

https://www.zazzle.com/s/artiste+marbeth

However, they're missing from back end of MarBeth Eclectica,

 

 

1 ACCEPTED SOLUTION

ElizabethR
Valued Contributor

I suddenly thought of something. Sometimes, when I am editing products and try to publish, I will get a message that there is a problem with the categories. I check categories and there is no choice for store category.

I just went into MarBeth Eclectica and instead of going to the In A Word and the Artiste category, I did a search for Artiste category in the store. The products showed up. I checked one and there was no store category chosen. So I selected all and reset the store category.

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3 REPLIES 3

Scott
Community Manager
Community Manager

Seems ok to me on first glance. Are there products in particular that are missing? Right now I see 37 products on the search results page linked above, and I see 87 when I'm viewing your store backend and search for "artiste".

ElizabethR
Valued Contributor

When I look, I still get "Sorry, no products." All our other designs are fine. It has been a little while since I changed the cover images, but I keep looking to see if there is a setting that got changed.

ElizabethR
Valued Contributor

I suddenly thought of something. Sometimes, when I am editing products and try to publish, I will get a message that there is a problem with the categories. I check categories and there is no choice for store category.

I just went into MarBeth Eclectica and instead of going to the In A Word and the Artiste category, I did a search for Artiste category in the store. The products showed up. I checked one and there was no store category chosen. So I selected all and reset the store category.