Can not change the setting "lock aspect ratio"

[WBartworks]

The setting "lock aspect ratio is stuck."  Even if I take the check mark off, it will not allow me to cropp just one side of an image.  It keeps cropping in "lock aspect ratio" mode.

[samack]

Have you tried holding the shift key while dragging the crop corners?  That's what worked of me.

[WBartworks]

Thank you SAMACK!  I also just noticed an update on that, posted today. Zazzle intentionally locked this feature and suggests using the shift key, just like you did.  I never liked the new setting of cropping anyway and prefered the old way. Why make it complicated wen the simple way works just fine. 

[jophb]

Ugh thank you!!  Sheesh, I feel like we JUST had the crop tool switched on us.  I'm glad I found this thread because I've been trying like an IDIOT to crop everything apparently the wrong way for a week.

[Connie]

@jophbMe too!

[Fantabuloustef]

I have the same problem since a few days, and as I work on an iPad, I can’t crop and hold shift at the same time… So I totally lost the previous cropping feature, and I’m terribly disturbed. 😔

@zazzle could you please do something for that issue for people working on iPad ? 

[Cat]

Thanks for the tip! Just want to reiterate how much I LOATHE this new cropping tool! I liked it soooo much better when cropping and re-sizing were separate tools - now the cropping tool resizes too and I find it almost impossible to crop something without accidentally re-sizing it. Is there some trick that I'm unaware of?

[NigelSutherland]

I don't like it either. It's also not easy to use on an iPad, and I do most of my work on one, for convenience.

[Connie]

For me the whole design tool is not easy to use on an iPad, LOL!