Can't download front view for product mockup!

[Marcia]

I can only download the back side of this budget invite: PID#256281983880364499. Other budget invites I can download different views. I'm checking other product types & it seems hit or miss whether I can download different views or any views at all. 

What is happening to this site today? (Not my only problem – I've started another thread on something completely unrelated.) Please fix/look into this.

[Marcia]

To moderators, Yes, there is a cover photo on this now, but I still wasn't able to download the front view. This is a (workaround) screensnap of the layout within the design tool + additional background to make the correct card size past the safety. Still can't download the product mockup, nor the artwork.

[NHW]

I'm having this issue with business cards all of a sudden. I can't download the front view - it very briefly plays the processing animation with the colored circles, but nothing happens. Downloading the back view artwork works fine.

[Scott]

Are you still experiencing this issue?

[Marcia]

It doesn't look like there is still a problem. I was able to download the front version of the card I couldn't download yesterday. But I haven't been making mockups this am.