Cannot find my water bottles in my products tab

tanyadraws
Contributor

Hello! I have a bit of an odd thing happening. I was creating a lineup of water bottles (the Thor copper vacuum insulated ones), and they exist on the public storefront of my shop. However, when I go to the back end of my shop to edit my products, I cannot find these anywhere.

Here is one I was looking for: https://www.zazzle.com/peach_airy_wildflower_meadow_pattern_monogram_water_bottle-256516504402997997

I have tried searching my categories, Zazzle departments and by literally pasting the whole product title into my product search. My water bottles don't come up.

But it definitely exists in my shop, visible to customers. I went to my product categories on my public storefront and sorted my drinkware, and all of my water bottles are there. 

Is this a known issue with the waterbottles? Is anyone able to see theirs?

Thank you! 🙂 

3 REPLIES 3

Sara_H
Honored Contributor III

@tanyadrawsIt's a known issue I'm afraid and was reported back in december https://community.zazzle.com/t5/technical-issues/thor-camelbak-water-bottles-not-showing-in-store-ma... -

no date as to when it will get fixed 

Oh no! This explains why I keep accidentally making doubles of them 🤣

Thank you for the response, hopefully it gets fixed eventually lol!

alissag
Contributor III

For whatever it's worth. I am having the same issue with creating a Camelbak bottle.