Can't find my categories anywhere

[kindredkrafters]

Hi, I set up Zazzle a few months ago and initially I was able to find and add new categories but more recently I cant find or see my categories and I can no longer find the button to add a new category. When I make a new product I can add it to a category but on my store front I cant see them at all.

[Sara_H]

@kindredkrafters 

You need to be in your store back end to see your categories. I've just been to your store front can see loads.

https://www.zazzle.com/store/kindred_krafters

If you on a browser, click on your image top right and when the drop down appears - click - My Stores

then click on the name of your store and that will take you to your store's back end where all your categories are that you made

New categories can take up to a week to appear on your store front and new products can take a couple of days to appear too due to all the indexing magic that happens behind the scenes.

Make sure you add a category thumbnail image/cover image to your category for it to eventually appear on your store front (click on the category - edit - )

tldr: it just take time for new products to appear in new categories

[AmyD]

Thanks, was wondering the same thing. 🙂 A week seems long though.

[Sara_H]

@AmyD for new categories - a lot of magic happens behind the scenes - I normally allow a week (sometimes less) depends how indexing is running (i.e slow or less slow)