Cat Mat department missing from co.uk store front

Sara_H
Honored Contributor III

Hi

Seems to be a department missing on co.uk store front

Home & Living > Pet Supplies > Cat Supplies > Feeding & Water Supplies > Mats

store fron mat department missing.png

 

On .com store front

store front com mat department.png

This is the department I have them in on .com

uk cat mat department missing.png

And when I go to edit - these are the options given to me (on.com)

com placement department options.png

When I do the same on .co.uk

Sara_H_0-1741876926148.png

It wants me to send them to Home & Living > Kitchen & Dining > Table & Kitchen Linens > Placemats

 

I have edited them today to try and kick them but if there is no matching department that may be the problem.

When I search for cat mats on .com - they all appear as expected on store front

Sara_H_0-1741877282998.png

and I have to use "cat mats" (with quote marks) for them to appear (on .uk store front)

Sara_H_1-1741877339564.png

they are unsearchable in the backend (using cat mats or placemats) - although car floor mats appear)

Sara_H_2-1741877700085.png

 

tldr -

These cat mats are missing from .co.uk store front

https://www.zazzle.co.uk/cat_name_dark_grey_paw_print_placemat-256343805266948545

https://www.zazzle.co.uk/personalised_black_cat_mat_placemat-256798635423779564

Thanks for investigating!

1 REPLY 1

Sara_H
Honored Contributor III

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edit to add - when I clear the search for cat mats on .uk store front - it says "Generic No Gifts" never seen that before