Category/Search page prices do not match Product Page prices

SBS
Contributor

Prices shown on the category and search pages do not refresh after changing royalties. Product pages do show the correct prices. This results in a confusing situation where customer sees whatever price in a category, clicks on the product, then realizes it's sold for a completely different price in reality.

1 ACCEPTED SOLUTION

Cat
Honored Contributor III

Probably takes it a while for the changes to take effect on the product pages. Something similar happens when you make an acrylic invite based on another acrylic invite. The little thumbnail images for the shape/cut don't update for a few days.

Cat_0-1745085871778.png

 

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Cat @ ZB Designs

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4 REPLIES 4

Anne
Valued Contributor II

I don't see a difference? I checked for business cards and it seems like the base price was lowered. Don't know if that happened all over? And also:  changes in royalty will only kick in on the 20th now is my understanding.

Anne Vis Icon

SBS
Contributor

I noticed on some badges and acrylic invitations.

Cat
Honored Contributor III

Probably takes it a while for the changes to take effect on the product pages. Something similar happens when you make an acrylic invite based on another acrylic invite. The little thumbnail images for the shape/cut don't update for a few days.

Cat_0-1745085871778.png

 

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Cat @ ZB Designs

SBS
Contributor

Thanks! Yes, it must have been a delay in the update, it shows the correct prices now.