Changing product categories freezes Safari.

TheFrogFactory
Contributor

Hi Team,
I have been trying to change product categories of some of my items and over this week have noticed a recurring problem when changing product categories results in a loading freeze.
Can you please investigate.
Please see attached screenshot.
Screen Shot 2022-09-15 at 7.42.31 pm.png

3 REPLIES 3

Pádraig
Moderator
Moderator

Hi @TheFrogFactory,

I'm very sorry to hear that you are experiencing this issue. I cannot replicate the issue on my end but I have sent this on to our team to investigate further.

Thank you for your patience!

Pádraig.

This seems to be product specific for me - primarily baby bibs and burp cloths.
I was able to transfer more than half of these before this problem appeared.

Hi @TheFrogFactory,

Thanks for your patience with this. Is this issue still occurring for you? Can you provide us with the iOS and Safari versions you are using and a link to the category that you are trying to transfer them too?

All the best,

Pádraig 🙂