Christmas Stockings not showing reverse side
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04-27-2025 10:01 AM
The Christmas stockings with the option to have a double-sided print don't show the reverse side image. They show white if you choose double-sided. They show red if you do choose the red option. This isn't just mine, it's all the ones I've checked. If you look at any of the stockings, they show one side printed and the other blank.
Why am I doing Christmas in APRIL? That's what happens when you get optimize messages and end up down a rabbit hole. . .
Deb
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04-27-2025 10:03 AM
p.s. Any text or design is off-center on the store view vs. the design view as well.
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04-29-2025 07:48 AM
Same for mine. Backside is plain white when it shouldn't be. Front is showing text and images off-center. Thanks for bringing to our attention.
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04-27-2025 10:59 AM
I've just checked a couple of mine and yes - the new insitus are showing the design off center
https://www.zazzle.com/faux_foil_copper_snowflake_gray_christmas_stocking-256004514840780790
https://www.zazzle.com/pet_photo_santa_hat_pattern_dog_christmas_stocking-256489344787575337
And one where I do have a double sided print that isn't showing (though it is in the thumbnail)
https://www.zazzle.com/red_and_white_modern_monogram_christmas_stocking-256957985585570641
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04-27-2025 11:57 AM
Yes, and to make it stranger, click on any stocking that looks centered and it will shift. You don't have to change anything, just click on Personalize and the view will instantly make everything look as if it has shifted to the right. You can't see the reverse side image at all. I believe they will print correctly, but as a customer, I'd be leery of these two issues!
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04-27-2025 01:17 PM
Hopefully they'll fix it before christmas (or at least give everyone the opportunity to go in and edit without losing stats)
It could be an indexing thing and it may correct itself over the next few days. Have to wait and see what they say
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04-27-2025 04:32 PM
Hopefully! And yes, now someone can take a look at it.
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04-28-2025 05:25 AM
Besides the centering problem, I’m not impressed with the new Zazzle in-situ mock-up. I know that it’s supposed to look like it’s hanging on a fireplace, but it looks like a big, empty black space. That won’t attract buyers. That in-situ photo needs to be replaced in addition to fixing the centering issue.
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04-28-2025 08:22 AM
@Jadendreamer13 Thanks for the feedback of my fireplace mockup - it's not a zazzle in-situ mockup - it's mine
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04-28-2025 12:25 PM
Oh, Sara, my sincere apologies!

