Collection Status Keeps Reverting to Private (even after many attempts to change it)

WHS_Designs
Honored Contributor II

not sure if this is a variant on an existing technical issue,
but the status of this collection keeps reverting to private (even after many attempts to change it to public via the Share button icon in the Collection itself).

Special Character Charts for Script Fonts (II) (zazzle.com)

note 1: this collection was previously available as a publicly visible collection by other creators.
note 2: this collection is already Enabled under both the Zazzle Marketplace and Your Stores (the Collections Channels). 

Collection Keeps Reverting to Private Status Screengrab.jpg

4 REPLIES 4

Mark
Moderator
Moderator

Hi @WHS_Designs,

I can't seem to replicate this but I will flag it with the team. Thanks!

- Mark

WHS_Designs
Honored Contributor II

@Mark 

This collection is now visible to the public. Thanks for looking in on this matter!

Hui

MasterpieceCafe
Valued Contributor II

I just had this happen yesterday. I went to share a collection and I got the message that it was private do you want to make it public to share? I said yes of course, but I went back to see where the setting is to make private and I couldn't find it? I don't recall ever making a collection private?

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plumb4me
Valued Contributor

I had the same thing happen and I have no idea, how it was set to private. I could never find a way to make it public, so I deleted the collection and made a new collection.