Collections appearing in wrong shop
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06-17-2023 03:28 PM
Instead of other collections appearing from my wedding shop at the bottom of a wedding collection where it says 'Other Collections you may like', I'm getting collections from my Christmas store appearing instead. The box for where you are offered the option to show in other stores has not been ticked either. What I'd really like is to see are other wedding collections appering at the bottom of the same page as a wedding collection, not a Christmas wrapping paper collection. Customers who are looking for wedding stationery wouldn't be looking for Christmas stuff. Surely this isn't right? You can see it here:
Thanks.
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06-17-2023 05:21 PM
hmmmm .... I never really noticed that before but you're right. I'm getting the same thing. Even though the header above it reads 'Other Collections you may like by Array for Weddings' the collections shown are from a different store.
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06-18-2023 12:19 AM
My biggest concern is that customers maybe browsing your wedding (or other theme) collection and cruise on down to the bottom of the page expecting to see more of the same but see something completely different instead. Hope this doesn't confuse them and put them off. 🤔
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06-18-2023 08:22 AM
Since Collections are member-level not store-level this has been an issue for a long time. Here's a lengthy thread about it where the consensus was, there's nothing we can do about it.
zazzle.com/t5/technical-issues/on-a-collection-page-other-collections-you-may-like-by
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06-18-2023 06:33 PM
Thanks for that Col. I read the whole thread. Yes, it's very frustrating and it does nothing for your branding when you have (in my case) a ton of Christmas presents in collections under a wedding invitation suite. It even says 'Other collections you may like by the Elegant Wedding' - and then it proceeds to show you rows and rows of Christmas stuff. 😑 Maybe I should do a mash-up of Christmas wedding collections? 😆

