Color printing issues - baby clothes

Harmony
Valued Contributor

I just purchased some baby items and the color printing is entirely off and does not match the way i designed the products

Example 1: Item did not print as orange but more a red/pink. Also upon closer look you can actually see print stripes of yellow pink/red and an almost light purple hue

Design

Harmony_0-1654909003185.png

the way item arrived

Harmony_4-1654909409144.jpeg

 

Example 2: Oversaturation with yellow and the secondary border is almost entirely missing. 

Design

Harmony_1-1654909105415.png

The way item arrived

Harmony_5-1654909438523.jpeg

 

 

2 REPLIES 2

Mark
Moderator
Moderator

Hi @Harmony,

Sorry to hear this happened. I can see a member of the customer support team has assisted you. They will be happy to help if any other issues occur!

- Mark

Harmony
Valued Contributor

Thanks. I am also wanting others to be aware that the color and print quality issues impacting paper products may also be impacting apparel