Corrections and Edits Not Sticking

[northwestphotos]

I am having a horrible time trying to get my edits to product titles and descriptions to stick. It's been over 12 hours and the corrections still are not showing up. This slowness in edits has been an ongoing issue and has become worse in the past few days. Is the Zazzle tech team aware of this issue?

[Emma]

Hi @northwestphotos , 

I'm sorry to hear that this is ongoing for you. Would you mind passing along some example Product IDs so that I can flag this again with our Team? Apologies for the inconvenience here. 

- Emma 🌻

[northwestphotos]

Thank you, Emma. Most of my edits 24 hrs ago have finally taken effect. Here is one I worked on this morning and has still not updated tonight. I changed the title of this product. When you click through it, the edited title does not appear correctly. The correct title should be "Orange Collarette Dahlia Floral Pattern Luggage Tag."

https://www.zazzle.com/orange_dahlia_floral_pattern_luggage_tag-256628723681546838

[Mark]

Thank you for passing this on, @northwestphotos.

The title seems to have updated now so I would imagine there is just a slight update delay right now. If this continues to happen, please do let us know.

- Mark

[Harmony]

Still continues to happen with tags. They usually update every day. I edited the tags for this last night and they still have not changed on the marketplace end

https://www.zazzle.com/scooped_up_ice_cream_bridal_shower_classic_round_sticker-217244648999342839

[Deb]

please do let us know.    Letting you know, Happening here to me as well - the new titles descriptions  show  in the backend but not in the product  url or the actual product page - 22 days after your post if it was continuing to happen. 

[CloLee]

Letting you know - still not updating

https://www.zazzle.co.uk/funny_brothers_insulting_verse_birthday_card-256223218154961120

This was edited to funny brothers cheeky verse birthday card on 4th February

[CloLee]

I updated some titles weeks ago but although they show they have changed in Edit Details, they haven't changed in the view in the back end or the marketplace end.  Two examples:

https://www.zazzle.co.uk/cute_girl_cartoon_love_heart_birthday_card-256237870799622778 which was changed to cute girl with heart birthday card

https://www.zazzle.co.uk/funny_brothers_insulting_verse_birthday_card-256223218154961120 which was changed to Funny Brothers Cheeky Verse Birthday Card

(I'm also waiting on an update for my issue CAS-7228512-G0C0R5)

[northwestphotos]

Here's a good example of my edits not updating immediately. I made this product last night. It has a gross error in the title that I corrected immediately after publishing, but the update is taking way too long. It still has not updated as of now. It used to be that all edits in titles and descriptions would update immediately. The way it is now, I have to wait about 24 hrs before I can post it on any social media if there is an error in the title that I corrected.

https://www.zazzle.com/desiderata_verse_peaceful_shoreline_photographic_p_poster-228290531391137608

[JB]

This has been happening across the board to my stuff for weeks on end.