Cover Photo Incorrect Size??

[waterart]

When I upload a cover image I get a message warning me that it is below the required size and says that it's 350 x 350 px even though the photo I uploaded is 1480 x 1480 px. Am I missing something here? The photo seemed to upload but it won't stick on the product page, the photo keeps defaulting to Z's photo and not my cover photo although from the back end the cover photo appears in the list of products. Is there something I'm doing wrong?

[Sara_H]

It takes ages (a least a day and a bit) for the cover image to stick properly. Once uploaded - edit details - chose cover image and save and let the indexer do it's thing. It's not immediate but if you select and save it should stick eventually. Being patient is not one of my strong points but doing cover images certainly has honed that skill.

Not sure why there was an error. I would resave your image with a new name and try again,

[waterart]

I found that if I upload a PNG instead of JPG as I did with the first 2, I don't get the incorrect size message