Products since 03/13 only partially indexed + cover photos not updating since then

Anne-Marie
New Contributor III

Thought to mention it here, as I am sure it is a known issue already + can't find any products in the back end when searching for items created months ago. Thanks.

3 REPLIES 3

Sara_H
Honored Contributor III

@Anne-Marie  it helps the Tech Team if you can link to the products that you can't find in the back end.

Indexing is probably affecting cover images - it takes a few days for them to appear in the marketplace and on your store front - give it a week for your cover images to show.

Fantabuloustef
Contributor II

I have the same problem. Previously when indexing was stuck, and then back to normal, it always came back with  the right creation order. Now, it looks that indexing is very very slow and some products are indexed before others, ( I didn’t add cover pictures on them.) 

ex: 

products created on the 18 of March, in their order of creation:

256217474969773923 : indexed

256272318808961781 : indexed

256758010017553714 : not indexed

256091126696057996 : indexed

256405706669192310 : not indexed

256017960760792702 : indexed

256895503611485712 : not indexed

256407711153527769 : not indexed

256643085897858353 : not indexed 

and so on… 

I don’t understand the logic anymore! 

 

 

 

 

 

 

 

 

 

 

Update: 26 March ,  the missing products ( from the list above )  have now been indexed and a lot of more recent ones too.