Products since 03/13 only partially indexed + cover photos not updating since then
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-25-2025 05:52 AM
Thought to mention it here, as I am sure it is a known issue already + can't find any products in the back end when searching for items created months ago. Thanks.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-25-2025 06:11 AM
@Anne-Marie it helps the Tech Team if you can link to the products that you can't find in the back end.
Indexing is probably affecting cover images - it takes a few days for them to appear in the marketplace and on your store front - give it a week for your cover images to show.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-25-2025 09:07 AM - edited 03-25-2025 09:23 AM
I have the same problem. Previously when indexing was stuck, and then back to normal, it always came back with the right creation order. Now, it looks that indexing is very very slow and some products are indexed before others, ( I didn’t add cover pictures on them.)
ex:
products created on the 18 of March, in their order of creation:
256217474969773923 : indexed
256272318808961781 : indexed
256758010017553714 : not indexed
256091126696057996 : indexed
256405706669192310 : not indexed
256017960760792702 : indexed
256895503611485712 : not indexed
256407711153527769 : not indexed
256643085897858353 : not indexed
and so on…
I don’t understand the logic anymore!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-26-2025 03:59 AM
Update: 26 March , the missing products ( from the list above ) have now been indexed and a lot of more recent ones too.

