Royalties not changing...why?

[Mecpublications]

Okay, I've looked at enough answers to royalty questions and none seems to answer my question. I'm already crazy busy updating old products and putting covers on and working on collections....Ahhhhh! 

So, here is what I did.  I tried to select 204 postcards on a page and then did the select, edit details, royalty change. I changed it and I got the friendly little green popup, "Your changes have been saved."  Okay, Yay. I checked a postcard a couple rows from the top and it had the pending royalty change under current royalty. Marvelous. Then I thought, I better check further down. Because last fall when the holiday royalty freeze was taking place I didn't check after changing royalties and most of my products did not change.. And I was stuck with a higher royalty that could have hindered sales. Because I sure as heck didn't sell much and it couldn't have anything to do with my products. It was definitely the higher royalties. 😛

I tried it again. Same results. So I thought, hmm, maybe smaller batches and eventually took it down to 24 at a time which would take forever to do but I tried anyway. The first page worked great. The second as well. It didn't work after that. So I thought, maybe it  would work to change everything to the new rate if I did a universal royalty? I tried that last year I think as well and it didn't work then and it didn't work this time. It would only change ones I'd edited or new ones if I changed on "sell it" page.

I have over 12,000 products. I'd be happy to change royalties on just a few types of products. I don't want to find out none of the royalties changed. Again. 

Is the system just bogged down too much?  I'd love to hear from someone who has the answer. I will kiss your feet, curtsey before you, I will eat your food before you do so you won't get poisoned...okay, that's a little much. Please help! I thank you in advance.

[Malissa]

How long are you waiting before you check? They said it could take 24-48 hrs for the change to take effect and some people that have been using the bulk method like you, seem to have to wait a day or so longer even.  

[Mecpublications]

I waited almost a week but only a couple pages were changed. I'll just be patient. But last year I made the changes and assumed they went through but they never did. Some did but not all.

[Malissa]

You are right not to assume and keep checking.  Hope it starts sticking for you!

[kills]

do this go back and do what you did the first time again and the royalties will change there and then that's what did for me its a pain to do it 2 times but for me it worked this only works after 24 hours 

[kills]

do this go back and do what you did the first time again when you open the royalties part you should see your new royalties lets say its 20% but your products say 12% just do another bulk reset and it don't need to rewrite the 20 % again just  hit done. the royalties will change there and then that's what did for me its a pain to do it 2 times but for me it worked this only works after 24 hours

[kills]

1. Current Royalty Percentage:
   7 % Set to
2. Royalty Percentage:10% you should see the change if not  i had to redo it a few times until i saw that change

[Mecpublications]

Tried all suggestions. Nothing changing yet. If I do them one at a time it works fine and shows pending new rate under current rate. Thanks for your suggestions.

[kills · Accepted solution]

yes there is a problem with doing 204 at a time it seams to be a hit or miss thing .sorry I was not no help for you take care and be safe

[Mecpublications]

Royalty finally changed  Thank you for your help and sticking with me. 😁 I tried so many of your suggestions but not sure which did the trick.  Maybe all of them. . Whew. Glad I can move on. Thanks again.

[Mecpublications]

I did it three times this morning. But it was for 204 products so maybe that takes longer. I'll try it again. Thanks. Will let you know how it comes out. know 

[kills]

I use 204 as well did you look to see if they were set sometime when I do it they don't set what I mean is after you set them to like I said 20%  from say 10 % or whatever go open up 1 and look to see if the new 20% rate is set sometime it don't work so I go back later and try again I have about 35 000 products so I understand your feelings

[Mecpublications]

Went through 7 pages of 204 and bulk changed all pages to new rate. Waited only a few hours and checked first page and had a handful of new rate but those were the ones I had successfully changed a few days ago when only one page changed of three. No new changes on any pages I did today.

So next I went through again doing each page twice. So far no changes. 

Next I tried a couple pages and didn't put new royalty in but just pushed done. No difference. 

I could wait 24-48 hours but time is flying to final date to change. I'll just have to choose my best sellers and change each one at a time. 

[Deb]

Initially made a change a week ago, decided to recalculate and change rate .. only to find a few items still at my old rate pre april 1 .. am I going to have to thru each product in each shop to make sure the changes I have taken great time with, actually change now?  .. If this is the case, we need more time .. if we cannot rely on the system to correctly make the changes we went thru and already made .. what a PIA