Product Not Yet Updated in Marketplace

[MajesticDesigns]

Hi everyone,

I uploaded a product to Zazzle on Tuesday, March 11, at 10:25 AM, but it still hasn’t appeared in the public marketplace. I can see it when I click on the "Products" tab in my account, but it’s not visible in the marketplace or public storefront.

Has anyone experienced this before? How long does it usually take for products to be published? Any insights would be appreciated!

Thanks!

[Windy]

My products from March 11 are not yet showing, either.

[Boki]

Since March 9th, there hasn't been anything new published that I've been working on, on the marketplace,... Can you see what's happening? Thanks in advance. 🙄

[Scott · Accepted solution]

If you have products that you cannot find in the marketplace then please share the Product ID here.

[PopParrot]

Missing updates here too.
256880782830520889
256977687398813481

[MajesticDesigns]

One product ID (Tuesday, March 11, at 10:25 AM,) :
256249484817156400 

however i saw two new products (i added later than that product has been posted on my public storefront)

I think some products take more time than others.

[Lbop]

What's the timing on a fix for this? I have several products created between 3/10 and 3/12 not showing in my public storefront.

256333914466762134
256254896988434052
256286268565706838
256741258383399414
256397056085090550
256252079527017499

Thanks!

[PopParrot]

Still waiting for this one created on the 11th. I'd sure like it to index in time for Easter 🐤

256880782830520889

[debbiealane]

I just started my store this month and added a product on the 11th that is missing. I've been counseled by the sages to be patient, but I don't understand the lack of real time updates within the admin area. Woke up this morning thinking... I know I changed/fixed that, why doesn't it show accurately? And sure I understand the indexing for search, but I find it difficult to build a workflow if I cant see real time changes in the product/categor/collections admin area. 
I need more counseling 🙄

[Sara_H]

@debbiealane  You'll learn that nothing is immediate on zazzle and any "real time changes" you make take days to stick (sometimes longer)

There are issues where products aren't finding their way to their departments but still show on the store front.

Best workflow is to do design a product, make a cover image - put it in a collection (make a collection cover) - promote it and wait for the site to catch up (which it will eventually - in theory)

Rinse and repeat

Takes a few days for products to appear in the market place, takes a few days for them to appear on your store front, takes a few days for collections to appear on store front - well you get the idea.

It helps the tech team if you can link to the product that gone AWOL and they can add it to the list

[Harmony]

some products seem to have appeared after more than a week. Others still are not appearing. Coincidence or not, nothing with a cover photo has been added to marketplace, only those products that have the generic zazzle images

[pinkmint]

Hi! Whatever products I have created since March 10 none of them is  showing in the Marketplace. Too many products to copy the IDs, but for example this one  Product ID: 256019583358043048 or from my another shop this one  Product ID: 256129666219969170

[Fantabuloustef]

I have the same problem.

I made a search in the MP this morning and ordered by Newest products,  it seems that the latest products available  have been published on 10th of March. I think indexing is stuck since then.

[Deseades]

It keeps happening to me all the time. One day is fixed, and another it gets stuck. Hopefully there will be a permanent solution soon. 

[SuePerb]

Same here. My notifications bell is stuck too! I can view it, I can log in and out, but it still shows new notifications even though there aren’t any! I am presuming, that my store just isn’t getting any updates on both posting my new products and notifications! 

[Windy]

Among others:

Product ID: 256305255234521350

Created on: 3/11/2025, 2:13 PM

Product ID: 256379468395992690

Product ID: 256210161187701608

Product ID: 256124211497522099

[Scott]

Thanks for those who have provided examples. Just 3-5 products is fine.

[DesertSky]

@Scott - This is marked as solved but I'm still missing a few from March 11th and then a few made just recently. Is this affecting everyone or do you still need product numbers? 

[MajesticDesigns]

I thought it has no solution.  Because products started appearing at my public storefront one by one. now few has been updated in my public storefront

[MajesticDesigns]

What is Ur suggestion to this problem ?
Have you analyzed the product(s) and can i know status of it ?

[BKMuir]

Just checked my storefront:

Last two items to post are one created 3/9/25 (256276010669583819) and one of two created 3/16/25 (256384074610457356)

 these are not listed:

3/11/25 : 256235511082470420,  256921063464113642, 256147005750571331

3/12/25: 256871247554485417

3/16/25: 256693640741026661

[pinkmint]

Since I provided the info, some of the products got listed, but all these are still not listed in Marketplace:

Product ID: 256019583358043048  created on 3/11/2025

Product ID: 256078426321584443

Product ID: 256683318305196169

Product ID: 256345293818333856

Product ID: 256672767623856423

Product ID: 256424719005177363

Product ID: 256097762954266504

Product ID: 256223991425711383

Product ID: 256578268172289426

Product ID: 256812565953772466

Product ID: 256801768448090256

Product ID: 256055683578601933

Product ID: 256295242341152147

Product ID: 256347290885639851

Product ID: 256715687535501212

[SaraO]

Do we need to list the products that haven't been listed here, or will it get fixed? I've quite a few that aren't listed, yet more recent ones have been,

[SaraO]

Where is the product ID, can't seem to find it!

[SaraO]

Found them - here are mine that are missing:

256004436210942019
256849933833481013
256343554695630414
256759328528374086
256847789204890763
256372621828529585
256063758941159010
256645961763654027
256058811738504274
256291987668956095
256469815553975104
256108302313965673
256529282742436901
256105170334882947
256653902033919591
256155679381402089
256828588318206999
256802357509021800
256110098402048939
256237658607878222

[LoraSeverson]

Here are some of mine that are missing. These were created last week are not there. However, the products I created yesterday already showed up today.

256086662664153973

256146280917574556

256598704818258232

256546809991076778

256527511154644914

[Anne]

https://www.zazzle.com/funny_photos_pastel_birthday_postcard-256978326010861028
It's really troublesome to constantly have to check if a product is in the marketplace or not. And apparently "not" is the rule these days. I hope this can be fixed. Thanks.

[debbiealane]

Hello, I hope this is my problem.
I am an absolute newbie creating a store and I only have one product. (set to sell on 3-11-2025)
I see my product in the admin, and on the home page in a collection, and category, but it does not populate the public view of the Products Tab, nor does the collection show in the public collection Tab.
I would very much like to confirm if this is how the indexing glitch messes with things because I have spent hours thinking I am doing something incorrectly. Thanks to those who can shed some light on this.

256184710635164929

[Sara_H]

@debbiealaneif you are an absolute newbie creating a new store it can take a few more days for your store to be set up correctly.

Keep creating products, putting them in collections and promoting and they will find their way to your store front eventually.

I would say this is not the norm and products normally are published within a couple of days. (but slow indexing can happen at any time)

New stores can take longer to set up so you just need to be patient

Welcome to Zazzle!

[pinkmint]

The product IDs that I mentioned  above (3 days ago) are still not showing up on the marketplace. 

[BKMuir]

The 3 items I listed as created on 3/11 are still not showing, although those later ones on the 16th are.

3/11/25 : 256235511082470420, 256921063464113642, 256147005750571331

Items created on 17th and 18th do not yet appear.

[Anne]

It looks like indexing in general is stuck again. Latest seen in my store is the 17th. Not sure if related, but there are also very few views/sales.

[Miro]

I am having the same problem with my designs.

256957642539433908

256914641513736243

256789870335078743

256033100188245540

[Angelandspot]

This product shows https://www.zazzle.com/surreal_woman_morning_coffee_eggs_in_this_economy_postcard-256868491952044069 but two others from the exact same day do not.  

They are: https://www.zazzle.com/surreal_flower_headed_woman_and_bees_postcard-256369869739885962

and https://www.zazzle.com/foggy_tree_in_iowa-256816964031731431

[Tinti]

I added 5 products and they are also not showing. I'm new to Zazzle and was thinking that I just can't figure out how to get them to show up. Looks like this is a platform-wide issue. 😒

[debbiealane]

i'm new too. Posted a product on Mar. 11th or so. It just showed up today; almost 2 weeks later. Everyone was telling me to be patient and that this is outside of the norm. But geeezzz I stayed up till 3am thinking I was doing it wrong. So.......here goes. Patience.

[Boki]

Since March 17th, my new designs are not showing up in the marketplace. Can you fix it? Thank you.

[Laura]

Created 3/12, still needs indexing: 256880517844863767

Thanks for your help!